Privacy policy

1. Who we are and what this covers

Ashburn Wine Shop, Wine Bar & Bistro ("we," "us," "our") operates awswine.com (the "Site"). This policy describes the personal information we collect through the Site, how we use and share it, and the choices you have. It applies to the Site only; information collected in the shop (for example, at the register) is governed by our point-of-sale provider's terms and applicable law.

2. Information we collect

Information you give us directly. When you request a reservation, RSVP to an event, join the wine club waitlist, or place a pickup order, we collect the information you enter: name, email address, phone number, requested date and time, party size, and any notes you choose to add. Orders also include the items purchased and the pickup name (and alternate pickup name, if provided).

Payment information. Payments are processed by Square, Inc. on Square's hosted payment page. Your full card number is transmitted directly to Square and never touches our systems. We receive order details and payment confirmation only.

Age confirmation. Before completing a wine purchase you must confirm you are 21 years of age or older, as required by Virginia law. We store that confirmation with your order.

Automatically collected information. Our hosting provider logs standard technical data (IP address, browser type, pages requested) for security and reliability. We may use privacy-respecting analytics to understand aggregate site usage. We do not use advertising trackers and we do not sell advertising.

3. How we use information

We use personal information to: fulfill and communicate about your orders, reservations, and RSVPs (including confirmations by email and, where you provide a phone number, by text sent by our staff); operate the wine club waitlist and, if you opt in, send club and shop news; maintain the security of the Site; comply with legal obligations, including alcoholic beverage control requirements; and improve the Site. We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

4. How we share information

We share personal information only with service providers who help us run the Site and the business, and only as needed for them to perform their services: Square (payments, orders, and our point of sale), Google (email delivery via our business Gmail account and our public events calendar), Supabase (secure storage of reservation, RSVP, and waitlist records), Vercel (website hosting), and Eventbrite where you choose to buy event tickets through their platform (their privacy policy applies to that purchase). We may also disclose information if required by law, regulation, or legal process, including to the Virginia Alcoholic Beverage Control Authority where applicable, or to protect the rights, safety, or property of any person.

5. Retention

We keep reservation and RSVP records only as long as needed for operations and record-keeping, order records as long as required for tax, accounting, and ABC compliance, and waitlist emails until you unsubscribe or ask us to delete them.

6. Your rights and choices

You may unsubscribe from marketing email at any time using the link in the message. Virginia residents have rights under the Virginia Consumer Data Protection Act (VCDPA), including the rights to access, correct, delete, and obtain a copy of personal data, and to opt out of targeted advertising, sale, and certain profiling. Although our small business may fall below the VCDPA's applicability thresholds, we honor these requests voluntarily. To exercise any of them, email general@awswine.com or call (703) 723-7575. We will respond within 45 days. If we decline a request, you may appeal by replying to our response, and we will answer your appeal within 60 days.

7. Children

The Site sells alcohol and is intended for adults 21 and over. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.

8. Security

We use reputable providers, encrypted connections (HTTPS), access-controlled databases, and payment processing that keeps card data out of our systems. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Changes and contact

We may update this policy from time to time; the current version is always posted here with its effective date. Questions? Email general@awswine.com, call (703) 723-7575, or stop by the counter.